At Protodev Pvt Ltd ("Protodev," "we," "our," or "us") respects your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website or interact with our services.
1. Information We Collect
Depending on how you interact with us, we may collect:
Information You Provide
This may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Project requirements
- Messages and inquiries
- Information submitted through contact or consultation forms
- Information provided during project discussions
Technical Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- Website interaction data
2. How We Use Your Information
We may use collected information to:
- Respond to inquiries and requests.
- Provide quotations and proposals.
- Understand your project requirements.
- Provide and manage our services.
- Communicate with clients and prospective clients.
- Improve our website and services.
- Analyze website performance and usage.
- Maintain website security.
- Prevent fraud, abuse, or unauthorized activity.
- Comply with applicable legal obligations.
3. Information Submitted Through Forms
If you submit a contact, consultation, or project inquiry form, we use the information you provide to respond to your request and communicate with you about our services.
We do not use your information for unrelated purposes without an appropriate legal basis or your consent where required.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and analyze performance.
Cookies may be used for:
- Essential website functionality
- Analytics
- Performance monitoring
- User preferences
- Marketing or advertising, where applicable
You may be able to control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
5. Analytics
We may use third-party analytics services to understand how visitors interact with our website.
These services may collect information such as pages viewed, device information, approximate location, and interaction patterns.
Any third-party analytics provider we use will process information according to its own privacy policy.
6. Third-Party Services
We may use third-party providers for services such as:
- Cloud hosting
- Analytics
- Email communication
- Customer relationship management
- Payment processing
- AI services
- Forms
- Customer support
- Project management
These providers may process information on our behalf or according to their own privacy policies.
7. AI Services
If you provide information to us as part of a project involving AI development or AI-powered services, that information may be processed through third-party AI models or infrastructure where required to deliver the agreed service.
We take reasonable steps to use appropriate providers and safeguards. Specific data-processing arrangements may be defined in the applicable project agreement.
Clients should not provide highly sensitive or confidential information through public website forms unless specifically requested through an approved secure process.
8. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information and our relationship with you.
10. Sharing Your Information
We may share information with:
- Service providers working on our behalf.
- Technology and infrastructure providers.
- Professional advisers where necessary.
- Government authorities where legally required.
- Business partners where necessary to provide an agreed service.
We do not sell your personal information as a business practice.
11. International Data Transfers
Because we work with clients and technology providers internationally, your information may be processed or stored in countries outside your country of residence.
Where applicable, we take reasonable steps to ensure appropriate safeguards are used for such transfers.
12. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your information.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request information about how your data is processed.
To exercise an applicable right, contact us using the details below.
13. Children's Privacy
Our website and services are not intentionally directed toward children.
We do not knowingly collect personal information from children through our website.
14. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.
The updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Protodev Pvt Ltd
Email: hello@protodev.co
Website: www.protodev.co